Frequently Asked Questions
Everything you need to know about your order and our gear.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Please ensure all original tags are attached to be eligible for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts for the most accurate fit.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How should I care for my Hardtuned apparel?
To preserve the quality of prints and fabrics, we recommend washing items inside out in cold water and hanging them to dry. Avoid ironing directly on any graphic designs.
Can I change or cancel my order after it's placed?
Once an order is placed, it is processed quickly by our warehouse. Please contact our support team within 1 hour of purchase if you need to make any urgent modifications.